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FREQUENTLY ASKED QUESTIONS

Intersemester Online Registration
1. I want to enroll this Intersemester 2020, how do I process my online enrollment?

Answer: AUP will be adapting to the new normal, therefore online enrollment will be done. You can check out the online enrollment procedures and the respective requirements on this link bit.ly/OnEverOnward. Select the appropriate student and residence category so you can view the enrollment procedure and submission portal.

2. I am a returning off-campus student but previously an in-campus student. I am trying to change my residence category in myAUPLifebook but I am having difficulty and cannot proceed. What do I do?

Answer: Kindly disregard this step in your myAUPLifebook. We will do the necessary updates in your profile.

3. I have an existing credit or an advanced payment with AUP. What do I upload as proof of payment?

Answer: You can take a screenshot of your AOLIS Account reflecting your advanced payment or credits with AUP. Use this as your proof of payment and select ‘OTHERS’ as proof of payment.

4. I am a student availing of an educational aid from other SDA denominations. What do I upload as proof of payment?

Answer: Secure an authorization letter from authorized personnel of the SDA Institution you belong. Take a picture or scan the authorization letter and upload it as proof of payment. Make sure that your name is enlisted on the authorization. Choose ‘OTHERS’ as a mode of payment. However, authorizations like this may still be subject for approval by the DSF.

5. I am a scholar of AUP because my parents are working as faculty/staff of AUP. What do I upload as proof of payment?

Answer: Take a photo of the employee ID of your parents and upload it as proof of payment. Choose ‘OTHERS’ as a mode of payment.

6. I am an in-campus student residing in the dormitories, how do I start my Online Registration?

Answer: Students residing in the dormitories should visit their residence first and make arrangements for their accommodation. They will be asked to print out the registration form. Take note that this registration form will no longer be routed for signatures. Just keep the form and submit to your College Secretaries. After printing your registration form, go back to your residence dean and have your residence and cafeteria charges approved.

7. I live in the faculty homes as a boarder; where do I make arrangements for my residence?

Answer: If you live in the faculty homes, you should see Mrs. Gemma Canoy to have your name enlisted as an in-campus student. Updates in your residence profile will be performed.

8. I am a son/daughter of a faculty/staff of AUP. I already have my parents’ employee IDs for uploading. Do I still need to visit my residence/village dean?

Answer: Yes, you are still required to see your residence/village dean.

9. I have already paid my tuition fees through the AUP Cashier, do I still need to upload my official receipt in the portal? Isn’t it that when I pay directly to the cashier my account has already been updated?

Answer: Yes, there is still a need to take a picture of your official receipt from the AUP cashier and to upload it in the portal. While it is true that the payment made via the AUP cashier updates your account in real time, the uploading of the picture generates a request that will be routed to all the departments involved in the registration which will end up with you receiving your enrollment confirmation.

10. I did the AutoDSF in my AOLIS account. Does it mean I am already enrolled?

Answer: Performing the AutoDSF task in your AOLIS account is only one of the few processes being done during the Online Enrollment. Doing the AutoDSF will not guarantee that you are already enrolled. There is still a need to follow the Online Enrollment Procedures.

11. I have an existing old account to be paid. What do I do? Can I start my Online Registration?

Answer: The financial guideline of AUP requires that old account should be settled first before proceeding with the Online Registration. It is suggested that in this case you see/call the Director of Student Finance to address your situation.

12. I have received my Enrollment Confirmation already. However, I would like to change the subjects I am enrolling. What do I do?

Answer: Currently, we do not process any change of program yet. Allow us to finish regular registration first and then we shall entertain your concern. Should there be an immediate need to change or update your program kindly call the Records and Admissions Office (RAO) at 049- 541-1211.

13. I am currently residing outside of AUP but I would like to stay as an in-campus resident during the entire intersemester. How do I process my Online Registration?

Answer: We consider your case as a special case since AUP is very strict with the entry of non-residents due to the threat of CoVid-19. We have procedures in place for students like you. In cases like yours, the ADCOM policy states that you have to finish your online enrollment first before you are allowed entry to the campus. Your online enrollment process starts with securing a medical clearance from AUP Clinic; this is done online. Some medical documents will be required. Then you need to call your residence/village dean and arrange with your accommodation and cafeteria load. The rest of the process will follow as posted. You may visit our website at www.aup.edu.ph or our Facebook Page www.facebook.com/AUPShineOn/.

13. I am currently residing outside of AUP but I would like to stay as an in-campus resident during the entire intersemester. How do I process my Online Registration?

Answer: Your parents can go ahead with the payment of the required fees. Make sure that required fees are paid. As an in-campus student, you need to visit your residence dean and make arrangements with your accommodation and cafeteria load. When you are done with this, ask your parents to write your name and ID number on the deposit slip. Inform them to take a picture of the deposit slip and send it to you electronically. This process should do well for you.

15. I am an incoming freshman; I still have money in my AUP account during my senior high school. Can this amount be credited in my account as a College Student?

Answer: Yes. The money you have in your account during SHS can be used as a credit to your account. Simply take a screenshot of your AOLIS Account reflecting the money you have in AUP. Upload this as a proof of payment. (Online enrollment process should still be followed)

16. I have uploaded my payment deposit; however, I still cannot perform subject listing. What do I do?

Answer: It may take a while for the DSF to update your account. Please refresh your AOLIS account from time to time and check again if you are able to do it.

17. I have less than 50% downpayment for my tuition fees can I process my online enrollment?

Answer: The AUP Financial Guideline states that a 50% downpayment is required for tuition fees. You may call the Director of Student Finance should you need to know your possible options.

18. I have made my request through the online platform however its been awhile and I have not received a feedback.

Answer: If you have not received any feedback within 24 hours please feel free to send us a message through our helpdesk: Facebook Messenger – www.facebook.com/AUPShineOn/
Telephone Number – (049) 541-1211 loc 275-276
Call/Text – 09617217041 (Smart) / 09162493933 (Globe)